It is important to know that not all repairmen are created equal. There is a big difference in quality and experience, so it’s critical that you do your homework before hiring someone to fix your AC.
You can ask for recommendations from people in your community who have the same type of system as yours, but don’t take their word for it – do your own research!
Here are some ways to find a good AC repairman:
- Search on the Internet. Use keywords such as “air conditioning [or heating] repair [name of town]” and look at the top results. You can also post a job if you have a local service-oriented business website, or use Craigslist.
- If you have a friend or relative who has reliable air conditioning, ask them for a referral. You can also ask the technician who services their AC if they know someone good in your area.
- If your HVAC contractor referred you to this repairman, check with them first to see what his experience has been like so far. Then, you can set up an appointment for him to take a look at your AC system.
Look For Solid Warranties
When you’re looking for a heating and cooling contractor in the residential or small commercial markets, it is important to find an AC technician with solid warranties. Warranties are the company’s promise of what is covered by their labor and/or parts when providing maintenance on your AC system. By ensuring that your rights are protected from unknown repair costs, you are protecting your wallet.
Depending on the company, warranties vary in price and length of coverage. The cheapest warranty may not always be the best option for your home or business. Some companies offer basic appliance warranties that only cover repairs during a ten-day period. That is substantially less than what most people think of when imagining their service contract on their new appliances. For this reason, it’s wise to read the details of what is covered by their warranty before making a decision.
Check The Recommendation of The Past Customer
An AC company has been accused of “spying” on its customers. The owner stated they are using the information to improve their service, but many people are concerned the data is being used to raise prices or cut services without notice — something that happened with another large company recently. It’s best for businesses to have an open dialogue with their customers, but some people are worried the AC company is violating its customers’ privacy.
Many homeowners aren’t aware of their rights when it comes to smart AC units. If you do find out your unit has been “spying” on you without your permission, what can you do? One option is filing a lawsuit against the company over the invasion of privacy. If the business has been using your data to take advantage of you, you could receive compensation for things such as early termination fees (if you’re still under contract), or if the company raised prices after finding out more information about what your home is worth. The damages would be dependent on how much data was collected and how it was used.